Refund & Cancellation Policy
Last Updated: October 3, 2026 • 100% Risk-Free Purchase
🛡️ 14-Day 100% Money-Back Guarantee
We stand firmly behind the quality of Fast-BD ProposalCraft and our 300+ battle-tested Upwork frameworks. If Fast-BD does not significantly improve your proposal drafting speed, client reply rates, or overall workflow within 14 days of purchase, we will refund 100% of your money. No complicated hoops.
1. Eligibility for Refunds
You are eligible for a full refund if:
- Your purchase was completed within the past 14 calendar days.
- You purchased directly through our official Merchant of Record (MoR) checkout (Paddle, Dodo Payments, or Lemon Squeezy).
- You request the refund by sending an email with your purchase receipt/order number to [email protected].
2. How to Request a Refund
To process your refund swiftly:
- Send an email to [email protected] with the subject line Refund Request - [Your Order ID].
- Include the email address used during checkout.
- (Optional) Share brief feedback on why the tool didn't meet your expectations—this helps our engineering team improve the product.
3. Refund Processing Timeline
Once your refund request is received, our support team will process it within 24 business hours. Funds will be credited directly back to your original payment method (Visa, MasterCard, American Express, or PayPal) via our Merchant of Record partner. Depending on your bank or card issuer, the transaction typically appears on your statement within 3 to 7 business days.
4. Subscriptions & Cancellations
For any recurring subscription plans (if applicable), you may cancel at any time directly through your billing management portal or by emailing support. Upon cancellation, your access remains active until the end of your current paid billing period, with zero future auto-renewals.
5. Contact Support
For any questions concerning your order, licensing, or this policy, please reach out to: