Support and purchase questions
Email [email protected]. For a purchase question, include the Dodo order ID and a brief description of the issue. Never send full payment-card details. Read the refund policy for the current Solo purchase terms.
Installation and tool issues
Include the page URL or extension version, your browser, what you expected and what happened. A screenshot with private job information removed can help explain a problem. Do not send an API key, password, session cookie or a client’s private documents.
The current local extension is a developer installation package. The Chrome Web Store release is a separate installation channel. Check setup instructions before choosing a build.
Editorial corrections
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About the service
Fast-BD publishes independent freelance resources and operates a proposal preparation tool. It is not Upwork and cannot resolve an Upwork account restriction or a platform payment dispute. Use the platform’s official support channel for those matters. Support availability and response time may vary.